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Frequently Asked Questions
Answers to common questions about After Hour Leads and our marketing services.
What is After-Hour Leads?
After is a 24/7 AI call answering and lead generation service designed specifically for service-based businesses. We use custom-trained voice agents that answer your phone after hours, collect key info from callers, and send you qualified leads instantly.
How does it work?
When someone calls your business after hours, our AI voice agent answers the phone, asks a few smart questions based on your industry, and collects the caller’s name, contact info, and service need. You get a lead summary via SMS, email, or directly in your CRM.
What types of businesses can use this?
We specialize in helping local service-based businesses such as:
Garage door repair
HVAC
Plumbing
Electricians
Locksmiths
Pest control
Roofing and more
If your business gets calls outside of normal working hours — we can help.
How much does it cost?
We offer flexible pricing:
-Flat monthly plans
-Pay-per-minute options
-Or a per-lead model for performance-based billing
You can choose the plan that fits your business best.
Do I need to set up anything?
We handle it all. We provide a dedicated phone number, custom script, and integration with your existing CRM or SMS setup. You just tell us what you want your AI to say — or we’ll write it for you.
Is this a live receptionist?
No — our system uses AI-powered voice agents that sound natural and human. They’re faster, more consistent, and always available — even at 2AM. And unlike a live answering service, they’re custom-trained just for your business.
What happens after the AI answers the call?
Once the call ends, we immediately deliver the lead details to you by text or email — including the caller’s name, phone number, issue, and urgency level. If it's an emergency call, we flag it so you can follow up ASAP.
How quickly will I receive the leads?
Leads are typically delivered within seconds of the call ending. You’ll have all the info you need to call the customer back or follow up the next morning — without ever missing the opportunity.
Do you offer emergency lead alerts?
Yes. If a caller mentions urgent needs like “garage door won’t close” or “no AC,” the system flags the lead as emergency and can notify you instantly via SMS.
